Privacy Notice


Fast Efficient Translations acts as a Data Controller and as such, has contractual reasons for obtaining and keeping personal data you provide to us as a representative of your company. We only collect basic personal data about you, provided by you which does not include any special types of information. This does, however, include name, email address, address, phone number and, in case you carry out translation work for us as a service provider, qualifications and bank details or other payment information.

We only collect your data directly from you. We do not engage third parties to provide us with your personal data.

Lawful basis for processing

Fast Efficient Translations stores your personal data in order to effectively and legally manage the professional relationship between you and Fast Efficient Translations. We need to know this basic personal data in order to fulfil our business contract with you, and so that we can contact you about any legitimate interests (for example: potential translation work, updates to our services or terms and conditions that you need to know about). We will not collect any personal data from you that we do not need. If you have sent your information to us to offer your translation services but we have not worked together yet, your personal data is stored on the legal basis of legitimate interest. If we are working together, we store your information on the basis of contractual necessity. These legal bases for storing your data are as defined in the EU General Data Protection Regulation (EU GDPR) of 2018.

We reserve the right to amend this policy from time to time without prior notice or as may be required to do so owing to regulations. For any significant changes, you will be notified but you are advised to check the website for the latest Privacy Notice.

We will always comply with the General Data Protection Regulation (GDPR) when dealing with your personal data. Details of GDPR can be found on the website for the Information Commissioner (www.ico.gov.uk). For the purposes of GDPR, we will be the "Controller" of all personal data we hold about you.

All personal data held will only be used for the purposes keeping in touch with you, answering/asking questions, dealing with translation assignments, settling invoices and maintaining our accounts and records.

Type/classes of information processed

We process information relevant to the above reasons/purposes. This may include:

  • personal details
  • financial details
  • employment and education details
  • services provided
  • The personal data stored, if provided by you, may include your title, full name, email address, phone number, native language, other languages you speak, specialist areas of expertise and knowledge, a copy of your CV, cover letter and your payment method details.

    Who the information is processed about

    We process personal information about our:

  • employees
  • clients
  • service providers
  • advisers, consultants and other professional experts
  • complainants and enquirers
  • We will never sell your personal data nor will we share this with any third parties except where required to do so by law. Where necessary or required, we share information with:

  • family, associates and representatives of the person whose personal data we are processing
  • current, past and prospective employers
  • central government
  • suppliers and service providers
  • debt collection and tracing agencies
  • financial organisations
  • We will hold your personal data on our systems for as long as you are active in the translation industry. For end clients, information will be stored for the duration required by law, i.e. for tax/accounting purposes.

    You have rights under GDPR:
    a. To access your personal information
    b. To be provided with information about how your personal data is processed
    c. To have your personal data corrected
    d. To have your personal data erased in certain circumstances
    e. To object to or restrict how your personal data is processed

    If you no longer wish to work with us as a service provider, you can request that we stop contacting you. We cannot delete your record completely with immediate effect as we are required under UK Tax Law to keep your basic personal data (name, address, contact details) for six years, after which time it will be destroyed.

    You have the right to take any complaints about how we process your personal data to the Information Commissioner:
    Information Commissioners Office
    Wycliffe House
    Water Lane
    Wilmslow
    Cheshire
    SK9 5AF